Privacy Policy & Content Liability Agreement

1. Information We Collect

To provide you with our hyper-localized real estate marketing engine, we collect the following types of information:

• Account & Profile Data: Name, email address, and password when you register for an account.
• Property Data: Addresses, zip codes, square footage, bed/bath counts, unique features, and any other property details you input into our application.
• Uploaded Media: Images and photos uploaded for our Multimodal "Photo-to-Feature" extraction.
• Billing Information: Credit card details and billing addresses, processed securely via our third-party payment processor (e.g., Stripe). We do not store full credit card numbers on our servers.
• Usage Data: Information on how you navigate our platform, your generated history, and device information (IP address, browser type) to help us improve our services.

2. How We Use Your Information

We use the data we collect for the following purposes:

• To Provide Services: To cross-reference property addresses with public records, analyze uploaded photos, and generate your requested MLS and social media marketing copy.
• To Improve AI Accuracy: Property inputs and generated outputs may be used to refine and improve the accuracy of our AI models and prompt chains.
• Account Management: To process payments, manage your subscription (Basic, Pro, Ultra), and provide customer support.
• Communication: To send you service updates, security alerts, and promotional offers (which you can opt out of at any time).

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share information with third parties in the following situations:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our platform, such as cloud hosting providers (IONOS), database and authentication services (Supabase), payment processors (Stripe), and LLM API providers (Google Gemini).
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Data Security

We implement enterprise-grade technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. EXPLICIT USER RESPONSIBILITY AND LIABILITY FOR AI-GENERATED CONTENT

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS AND LIABILITIES.

ListPronto utilizes advanced Artificial Intelligence (AI) and third-party data scraping to assist real estate professionals in drafting property descriptions and marketing materials. While we implement Fair Housing compliance checks and strive for accuracy, AI systems can occasionally produce inaccurate, incomplete, hallucinatory, or non-compliant information.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we have about you.
• The right to request that we delete your personal information.
• The right to correct inaccuracies in your personal information.
• The right to opt-out of marketing communications.

To exercise these rights, please contact us using the information provided below.

7. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date."